make your big secret

If you'd like to send us a message with details about your project or have a question, please use the form below or email hello [at] bigsecret.com - We do our best to respond to inquiries within 48 hours.

Our studio address is:
120 West Marshall St, Richmond, VA 23220

got it!

We're looking forward to talking with you and will respond shortly. Have a great day.
Oops! Something went wrong while submitting the form.

frequently asked questions

Can I see the lasers?

Yep! Our studio is open for visitation by appointment and for special events. If you would like to see the lasers please contact us to schedule a visit.

What is BIG SECRET?

We design and fabricate keepsakes using a wide variety of materials such as wood, paper, acrylic, glass, metal, and fabric. We enjoy experimentation with found, recycled, and non-traditional materials such as food, bones, leaves, film stock, and shoes, to name a few. We are happy to assist with your project at any phase from design and development to fabrication and finishing.

How can I obtain a quote?

We provide quotes on a per-project basis using factors including materials, sourcing of materials, artwork coverage, sizing, deadline, and quantity. The more project specifications you can provide, the better.

How long is your turnaround time?

Leads times vary based on the complexity and quantity of your project, as well as our production schedule for active projects.